Are you currently in Trial mode?
 If the answer is yes, we do not publish data while in trial, you may request to come out of trial mode via the chat box in the bottom right hand corner. 

Are you publishing ALL the core information?
In order to have enough data to publish, you must at least provide, business address, telephone number, URL and Featured message.

Are you synced with Google?
You should see a red button on the "snapshot" page. if you see a red button, you need to sync with google.